Business and Economics Journal is one of the most accessed indexed journals on Customer satisfaction. All the published articles of the journal are included in the following indexing sites: EBSCO Publishing, Google Scholar, ProQuest, Cabell Publishing Directories and Gale.
If the number of customers, or percentage of total customers, whose reported experience with a firm, exceeds specified satisfaction goals, then we can say that customer is satisfied. Customer satisfaction terminology is related to the marketing. It measures about the products and services supplied by a company meet or surpass customer expectation. Customer satisfaction information can give you insight into exactly how people respond to your stores, your merchandise, your employees, your service, and more. Customer satisfaction information can show you where to invest to maximize customer loyalty, how to turn everyday customers into delighted customers, and even help you recover unsatisfied customers before they write off your brand forever.
Business and Economics Journal is published by OMICS Group. OMICS Group started its ride towards knowledge dissemination and research findings on a variety of pure and applied sciences and drawn momentum with 700+ peer-reviewed journals. OMICS Group publishes journals and organizes conferences in the fields of Clinical, Medical, Pharmaceutical, OMICS, Engineering and Life Sciences with the help of 50,000+ editorial board members, serving the requirements of 3.5 readers. OMICS Group has signed an agreement with 150 and more scientific associations across the globe, with a vision to team up and make healthcare and scientific information open access.
Last date updated on June, 2014