Business and Economics Journal; known for its integrity and quality among all open-access journals on Customer satisfaction. The journal publishes high quality articles, editorials as well as review articles covering major aspects of Customer satisfaction.
If the number of customers, or percentage of total customers, whose reported experience with a firm, exceeds specified satisfaction goals, then we can say that customer is satisfied. Customer satisfaction terminology is related to the marketing. It measures about the products and services supplied by a company meet or surpass customer expectation. Customer satisfaction information can give you insight into exactly how people respond to your stores, your merchandise, your employees, your service, and more. Customer satisfaction information can show you where to invest to maximize customer loyalty, how to turn everyday customers into delighted customers, and even help you recover unsatisfied customers before they write off your brand forever.
The open access journals are peer reviewed scholarly journals of Business and Economics. The top open access journals are freely available on the public internet domain, allowing any end users to read, download, copy, distribute, prink, search or link to the full texts of the articles. These provide high quality, meticulously reviewed and rapid publication, to cater the insistent need of scientific community. These journals are indexed with all their citations noted. The top open access journals are indexed in SCOPUS, COPERNICUS, CAS, EBSCO and ISI.
Last date updated on June, 2014